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Customer Service

Our renowned customer service revolves around an outstanding team of friendly, well-trained support staff. Individual advice and comprehensive service are therefore closely related to our products. 

Contact us 

Via telephone, fax or email. We will help guarantee a fast and efficient delivery of products from our warehouse.  

Local service - Our territory managers can visit you in your practice and demonstrate our devices.

Repair service

If you are experiencing any issues with your equipment our workshop can repair all equipment purchased from Eickemeyer and even beyond.

Contact us to find out the best solution for you.

Information on our after-sales repairs can be found here.

Online Support

If have any questions or problems with the installation of PC-ECG, X-Ray, digital microscopes or ERG devices one of our technicians can remotely access your device software for assistance. Technician fees apply accordingly.

Online orders 24 h / 7 days a week

Register an account or login and you will have access to our extensive range. You will also be granted access to additional material such as Manuals, Videos and more.


Choose from our extensive range of 6,000+ products that are available. This list is constantly growing. To see our latest products click here.

C.P.D. in Europe's largest veterinary training centre

EICKEMEYER® CPD involves lectures, case discussions, and workshops, to deliver practical and relevant knowledge. Our high tech lecture facilities, surgical wet labs, and our high tutor to delegate ratios make learning convenient, practical and enjoyable.

You can find an overview of course dates here.



Eickemeyer PC-ECG Software-Demo
> 32-Bit Version: Download
> 64-Bit Version: Download

Repair form

Repair form for medical devices
> Download

Instrument maintenance manuals

Surgical instrument maintenance
> Download

Equipment servicing

Annual equipment servicing
> Download